Personal ADSL

Vintek offer a wide range of ADSL plans at very competitive prices. Our plans feature speeds ranging from 1500k all the way up to 20000k. With all our data allowance options, features and high quality service - we have a plan to suit everybody's needs!

What is ADSL?

Asymmetric Digital Subscriber Line, or ADSL, is a technology that provides broadband Internet access over a standard residential or small office telephone line, at speeds that are an order of magnitude faster than the best dialup modem connection. Unlike traditional modem based 'dialup' access, ADSL is an always-on technology, which means that you don't have to wait to connect up - your computer is always 'on the net'.

ADSL operates through your standard telephone line without interrupting your use of the telephone. You can place and receive telephone calls at the same time as you use the Internet. You do not need a second telephone line, and you will never have to 'dial up' again!

Personal ADSL Plans

Personal Easy is great value internet at ADSL2+ speeds. Choose from a range of super generous data allowances with no peak or off peak restrictions or excess charges. Available at Agile exchanges.

 Monthly CostPlan Speed (1)Plan Quota (2, 3, 4)Minimum Charge for
1 Month Contract
Minimum Charge for
24 Month Contract
Cost per GB
PERSONAL EASY 250GB OPAL $59.99 20000/1000 KKbps 250 GB $188.99 $1518.76           $0.24
PERSONAL EASY 500GB OPAL $69.99 20000/1000 KKbps 500 GB $198.99 $1758.76           $0.14
PERSONAL EASY UNLIMITED GB OPAL $79.99 20000/1000 KKbps UNLIMITED GB $208.99 $1998.76           N/A

Click Here to view the Critical Information Summary

Contract Options

The following contract options are currently available:

  • New Install - Choose this option if your service is a brand new DSL service.
  • Single Service Transfer - Choose this option if you would like to move your current DSL service that is provided by another internet service provider to a Vintek ADSL2+ service. Please note that this service must be supported by your current ISP. Please contact us if you are unsure.
  • Single Service Migration - Choose this option if you would like to move from a Vintek ADSL1 service to a Vintek ADSL2+ service. Please note that your current exchange must support ADSL2+ services.
  • Relocation - Choose this option if you require your existing Vintek provided DSL service to be moved to another location.
 1 Month Contract (5)24 Month Contract (6)
New Service $129.00 $79.00
Single Service Transfer $129.00 $79.00
Single Service Migration $49.00 $0.00
Relocation $99.00 $0.00 (7)

Important Information

  1. Personal Easy services which are available at over 140 Agile enabled exchanges across Australia have a minimum speed of 1500/256 Kbps and a maximum speed of 20000/1000 Kbps. Maximum possible speed obtainable depends on the length and quality of your phone line from your telephone exchange as well as the type of ADSL modem you are using. Vintek does not guarantee that customers who select the 20000 Kbps services will be able to obtain the full quoted speed. Customers may also request Annex M to be enabled on their line which boosts the maximum upload speed to 2500 Kbps. Availabiliy of Annex M capability is determined at the time of request.
  2. Both uploads and downloads are counted toward your plan quota. These plans are not eligible for unmetered data inclusions. All data counts as metered usage of your monthly included data quota.
  3. A single dynamic IP address is provided.
  4. There are no excess charges - if you exceed your plan quota we simply shape your speed to 256/256 Kbps for the remainder of your internet month. If you do exceed your quota you can purchase a data block to add additional quota to your plan for that month.
  5. If you decide to cancel your monthly contract at any time no termination fees will be incurred.
  6. If you decide to cancel your service during the 24 month contract period then an early termination fee will apply. For cancellations made during the first 1-6 months of the contract term the early termination fee is $300.00, reducing to $225.00 for cancellations made the first 7-12 months of contract, $150.00 for cancellations made during the first 13-18 months of contract, and $100 for cancellations made during the last 19-24 months of the contract. Cancellations made after the 24 month contract period incur no termination fees.
  7. If you plan to move premises you can choose either no relocation fee with a new 24 month contract or a $99.00 relocation fee, with any existing contract term carried across to your new premises.
  8. Personal Easy services are restricted to a single concurrent login at the location specified during the signup process. A financial penalty of $1.00 per hour per additional login may be applied in the case of concurrent logins.

Other Information

  • A 10 hour dialup account is included with each account, with excess hours charged at $1.00 per hour in arrears. Upgrade to 300 hours of dial up access for an extra $10.00 p/month.
  • 50MB of personal webspace is included with each account.
  • No regional surcharge (Same access prices for any area we cover, metro or regional)
  • If service terms and conditions are changed, customers will be permitted to cease using service without penalty if new conditions are not accepted.
  • Please be aware that if you are currently in contract with your current supplier you may be charged by them for breaking contract or disconnection fees. Please check this before you apply.
  • Account is paid monthly in advance via Credit Card, BPAY, Cheque, Cash, Money Order, etc.

Personal Rapid plans are available on all Telstra enabled exchanges and will provide you with the fastest possible connection supported by your individual telephone line.

 Monthly CostPlan Speed (1)Plan Quota (2, 3, 4)Minimum Charge for
1 Month Contract
Minimum Charge for
24 Month Contract
Cost per GB
PERSONAL RAPID 100GB QUARTZ  $69.99 20000/1000 KKbps 100 GB $198.99 $1758.76 $0.70
PERSONAL RAPID 200GB QUARTZ  $79.99 20000/1000 KKbps 200 GB $208.99 $1998.76 $0.40
PERSONAL RAPID 400GB QUARTZ  $99.99 20000/1000 KKbps 400 GB $228.99 $2478.76 $0.25

Click Here to view the Critical Information Summary

Contract Options

The following contract options are currently available:

  • New Install - Choose this option if your service is a brand new DSL service.
  • Churn - Choose this option if you have a DSL service with another internet service provider and you wish to move to Vintek. Please note that the churn process is only available through certain participating ISPs.
  • Relocation - Choose this option if you require your existing Vintek provided DSL service to be moved to another location.
 1 Month Contract (5)24 Month Contract (6)
New Service $129.00 $79.00
Churn $39.00 $0.00
Relocation $99.00 $0.00 (7)

Important Information

  1. Minimum assured bandwidth of 1500/256 Kbps. Service will be connected to ADSL2+ infrastructure where available with a maximum possible bandwidth of 20000/1000 Kbps. Where this isn't available, the service will be connected to ADSL1 infrastructure with a maximum possible bandwidth of 8000/384 Kbps. Telstra have notified us that the speeds available may be limited to a maximum of 3000 Kbps in some (unspecified) locations, where insufficient backhaul capacity exists to support higher speeds at this time. Maximum possible speed obtainable depends on the length and quality of your phone line from your telephone exchange as well as the type of ADSL modem you are using. Vintek does not guarantee that customers who select the 20000 Kbps services will be able to obtain the full quoted speed.
  2. Both uploads and downloads are counted toward your plan quota. These plans are not eligible for unmetered data inclusions. All data counts as metered usage of your monthly included data quota.
  3. A single dynamic IP address is provided.
  4. There are no excess charges - if you exceed your plan quota we simply shape your speed to 256/256 Kbps for the remainder of your internet month. If you do exceed your quota you can purchase a data block to add additional quota to your plan for that month.
  5. If you decide to cancel your monthly contract at any time no termination fees will be incurred.
  6. If you decide to cancel your service during the 24 month contract period then an early termination fee will apply. For cancellations made during the first 1-6 months of the contract term the early termination fee is $300.00, reducing to $225.00 for cancellations made the first 7-12 months of contract, $150.00 for cancellations made during the first 13-18 months of contract, and $100 for cancellations made during the last 19-24 months of the contract. Cancellations made after the 24 month contract period incur no termination fees.
  7. If you plan to move premises you can choose either no relocation fee with a new 24 month contract or a $99.00 relocation fee, with any existing contract term carried across to your new premises.

Other Information

  • A 10 hour dialup account is included with each account, with excess hours charged at $1.00 per hour in arrears. Upgrade to 300 hours of dial up access for an extra $10.00 p/month.
  • 50MB of personal webspace is included with each account.
  • No regional surcharge (Same access prices for any area we cover, metro or regional)
  • If service terms and conditions are changed, customers will be permitted to cease using service without penalty if new conditions are not accepted.
  • Please be aware that if you are currently in contract with your current supplier you may be charged by them for breaking contract or disconnection fees. Please check this before you apply.
  • Account is paid monthly in advance via Credit Card, BPAY, Cheque, Cash, Money Order, etc.

Can I get ADSL where I live?

When applying for ADSL, Vintek will conduct a number of checks to ensure that DSL can be successfully connected to your service number. These checks include confirmation of:

  1. Your telephone exchange has been enabled for ADSL
  2. Your proximity to the telephone exchange
  3. Availability of spare capacity
  4. Other products and services in use that may impact the ability to connect to DSL

If you pass this check your ADSL application will be accepted into our system. Once an application has been entered our qualified technicians will carry out steps 2-4 noted above to further check if we can provide you with ADSL.

What are my system requirements?

To be eligible for ADSL you must meet the following criteria:

Terms and Conditions & ADSL Service Specifications

Please ensure you have read, understood and agree with our Terms and Conditions & ADSL Service Specifications before you order these products. Please note that it may take up to 21 days from your day of order to the service commissioning.

Assist